| Description: | The briefing The Working with the IT Department - for the Business Manager/UserBriefing is a half-day presentation designed to give delegates an overview of the critical role of both the business user and business manager on IT projects.
Delegates will learn how software development projects work, how to define crystal clear requirements for the IT project, how to draw and accumulate requirements from users and how to monitor and track the project to ensure its supporting the business needs.
The briefing takes a no-nonsense approach in educating delegates on what they need to know and what they dont need to know about IT projects. Very often business managers are unsure of how to manage or participate in IT projects as they are not sure what questions to ask or indeed how to track the progress of a project and interact with the IT department.
This briefing will educate delegates on the best practice methods of delivering IT projects and what they as business managers need to do to participate in IT projects. |
| Audience | This Briefing is suitable for any non IT person that is involved in managing or participating in IT projects. Its for Business Executives, Managers, Directors and Users who need a no-nonsense insight into the best practice way of helping to deliver IT solutions to support their evolving business needs. |
| Objectives | On completion of this Briefing, delegates will have an excellent understanding of how to maximise the benefit of their roles on IT projects and they will:
ท Defined a project
. Understand the methodology/project lifecycle used in an IT project
. Understand the roles and responsibilities of a business user
. Be able to define crystal clear business requirements
. Be able to justify and prioritise business requirements
. Know how to request and negotiate changes
. Understand the testing process
. Know when to sign off
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