| Description: | This course covers the basics of creating a performance plan and the appraisal process. Students will learn how to conduct a performance-planning meeting, document the performance plan and provide positive and constructive feedback. The topics for providing effective appraisals include coaching employees during appraisal periods and conducting appraisals with a focus on the employee's performance. Through interactive exercises, classroom activities explore handling performance problems with employees and making performance improvements along with documenting ongoing communication. The class will also explore techniques for responding to defensive employees and resolving conflicts in appraisals with an emphasis on understanding the laws and reducing the risk of legal challenge. |
| Course Outline | •Understand performance management
•Performance-planning meeting
•Appraising employee’s performance
•Legal appraisal
•Performance improvements
There are numerous exercises to reinforce the concepts taught in this class. |
| Objectives | The course will enable delegates to:
· Defined a project
· Distinguished between the Components, Processes and Techniques used in PRINCE2®
· Identified the terminology used in PRINCE2®
· Applied PRINCE2® to a given scenario
· Prepare for and take the PRINCE2® Practitioner Examination
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