| Description | Building and maintaining good relationships is at the heart of success in professional and personal life. True assertiveness is the ability to confidently and respectfully get your point across without damaging relationships. It is the right balance between your own needs and the needs of others. Many believe that assertiveness is a personality trait and that those that have it will naturally get ahead in life. In fact, anyone can learn assertiveness skills that will bring success for themselves and their organisations.
This one-day practical workshop will give you proven techniques that will dramatically change how you feel about yourself and how you relate and appear to others. It is suitable for all those who want to improve their personal impact, communicate authentically, increase their influence and help achieve the success they deserve.
‘Difficult to manage relationships sabotage more business than anything else – it is not a question of strategy that get us into trouble; it is a question of emotions.’ John Kotter, Harvard Business School
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| Benefits | • Understand what true assertiveness means • Appreciate the value of assertiveness in the workplace • Understand and manage your own behaviour • Increased self-awareness and translating your needs into clear messages • Establish boundaries that ensure you succeed in achieving your own priorities • Learn assertive speech patterns and body language • Boost your self-esteem and self-confidence for success on the job
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| Course Objective | The highly interactive workshop will provide you with a range of easy to apply assertiveness techniques that will raise your confidence and the ability to build effective and lasting relationships and the knowledge to develop your own personal influencing style. |
| After the Session | Follow-on coaching sessions are also available if required |